Emotional intelligence (EI) is the capability of individuals to recognize their own, and other people’s emotions to distinguish between different feelings and label them appropriately, to use emotional information to guide thinking and behaviour, and to manage and/or adjust emotions to adapt environments or achieve one’s goal(s)
Unlike (IQ) which is more fixed throughout our lives, we can always take time and practice to develop our emotional intelligence to get must better results in business and relationships. Using theories of Daniel Goleman this workshop takes you through what (EI) and how to develop it successfully.
People with highly developed emotional intelligence are proven to be more successful in the workplace because they understand their emotions. They can overcome emotional obstacles and understand why others feel the way they do. They resolve conflict quickly, recover rapidly from setbacks, are good in a crisis, strong communicators and successful where others fail.
We can all learn to be more emotionally Intelligent. Our half day workshop will help you learn the tools and knowledge needed to grow your emotional intelligence to stay motivated and focused.
Course Objectives:-
- Use cognitive behavioural approach to explore problems and problem solving
- Create and improve communication skills around empathy
- Be flexible and adaptable to change
Course Duration:-
1/2 day workshop
